Alexandria Veterinary Clinic PetCare Center FAQs

Find answers to common questions about our veterinary services, policies, and care at Alexandria Veterinary Clinic – PetCare Center in Alexandria, MN.

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Answers to Common Questions About Our Clinic

At Alexandria Veterinary Clinic – PetCare Center, we understand that pet parents have questions—especially when it comes to scheduling visits, payment options, and the types of care we provide. Below you’ll find answers to some of the most common questions we receive from clients. If you don’t see your question here, please don’t hesitate to reach out to our team.

Are you taking new clients?

Yes! We’re always happy to welcome new patients and families to our clinic.

Do you have an appointment available today?
Availability depends on the type of appointment requested. Please give us a call to check our current openings.
Are you an emergency clinic?
No, we are not a 24-hour emergency hospital. However, we can handle same-day urgent care during certain hours. Please call ahead so we can advise you appropriately.
Do you see exotic pets?
No, we currently provide care for dogs, cats, and some pocket pets only.
Do you accept CareCredit?

Yes, we proudly accept CareCredit to help make your pet’s care more affordable.

How far are you booking out?
Routine visits are typically booked about three to four weeks in advance. If your pet needs urgent care, please call us and we’ll do our best to accommodate you as soon as possible.
Do you take walk-ins?
No, we do not accept walk-in appointments. Please contact us to schedule a visit so we can ensure the best care and attention for your pet.
Do you have after-hours services?
Yes, we offer limited after-hours availability. Please call our main phone line for guidance on next steps or for referral information if your pet needs immediate attention.
Do you treat large animals?
No, our clinic focuses on small animal care and does not offer services for large animals at this time.
Do you offer payment plans?

We do not currently offer payment plans, but CareCredit can help you spread the cost of your pet’s care over time.

Still Have Questions?

If you have additional questions or concerns, we’re always happy to help. Please contact our friendly team for more information or to schedule an appointment.